Refund Policy

At EliteShine, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

You have 30 days from the date of delivery to return most items for a full refund. To be eligible for a return, items must be:

Unused and in the same condition that you received them
In the original packaging
Accompanied by proof of purchase

Non-Returnable Items

Certain items cannot be returned, including:

Personalized or custom-made products
Items marked as final sale
Opened golf balls (for hygiene reasons)

Refunds

Once we receive and inspect your return, we will send you an email notification. If approved, your refund will be processed and automatically applied to your original payment method within 5-10 business days.

Exchanges

If you need to exchange an item for a different size, color, or product, please contact us first to ensure availability.

Shipping Costs

You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@eliteshine.com with photos of the damage. We will arrange for a replacement or full refund at no cost to you.

Contact Us

If you have any questions about our refund policy, please contact us:

Email: info@eliteshine.com
Phone: +8888888888

Last updated: February 2026